Reguarding your personal information?
An Individual’s “Personal information” may include such statistics as age, educational background, income, date of birth, ethnic origin, medical records and credit records. Information about individuals contained in the following documents is not considered personal information:
How & why KENMEN uses your personal information?
- Public telephone directories, where the subscriber can refuse to be listed
- Professional and business directories available to the public
- Public registries and court records
- Publicly available printed and electronic publications.
When you logon to our site & create your account online, we will ask you for the following information: Your name, address, email address, and some key questions which help us determine your specific needs & help us to serve & assist you. We encourage our customers to communicate with us through via email & ask questions. The information you provide also enables KENMEN to customize products or services to better meet your needs. KENMEN Inc. may also use personal information, data & customer feedback collected through your communications with us, to generate statistics and aggregate reports for internal use. These statistics are only shared in-house & with our licensed distributors in order to gage the performance & success of certain products versus others. These marketing reports will not contain any information that could identify you personally. We do not share your personal information with any third parties. How does KENMEN protect your personal information?
We do, however, use "cookies" to improve the functional sophistication of our electronic commerce and online forum services. We do not use "cookies" to track your visit through the Web Site. A cookie is a small amount of data that is transferred to your browser by our web server and can only be read by our web server. It functions only as your identification card. It cannot be executed as code or used to deliver viruses. It does not identify you personally, and you remain anonymous unless you otherwise provide KENMEN Inc. with personal information. Does KENMEN use IP resolution technology?
When you visit the Web Site, we automatically log your IP address with our web analytics software. (An IP address is the unique address that identifies your computer on the Internet.) We use IP addresses to help us administer our web site and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information. KENMEN information disclosure Policy: KENMEN Inc. will only share your personal information with its contractors and or sub-contractors mandated to perform the following functions:
Packing, filling, delivering of shipments, processing credit card payments, and tasks performed by the immediate employees of KENMEN Inc. who provide customer support & service. The information shared with the above-mentioned on a need to know basis is required only to perform their specific functions and may not be used for any other purposes. KENMEN confidentiality agreements prohibit any breech of security with regards to your personal information and restrict the use of any confidential information from being shared or used without “your” the customer’s expressed authorization. KENMEN Inc. does not sell, rent or share any specific personal information to any third parties. KENMEN does not partake in Blog-forums & does not provide other Site links.
Please verify that your financial institution or credit card provider covers all charges resulting from unauthorized or fraudulent use of your credit card. Most financial institutions provide liability Limits. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. Trademark & Copyright Information:
KENMEN COSMETICS INC. & its Sub-trademarks: SKIN COLOUR, SKIN FITNESS, DARE TO BE, BODY FITNESS, CITIZENKEN LINE, GROOMING FOR SUCCESS, SPA-THERMALINE, KENESSENCE & all Product Names associated with said trademarks & sub-trademarks – Inclusive of but not limited to; KENMEN Brands, Logos, Images, Content, site design, graphics, artwork and display & all Texts inclusive of (but not limited to) the KENMEN Internet site & points of Sales, are the Exclusive Property - Copyright & Trademarks of the KENMEN Cosmetics Corporation. Law prohibits the Re-Sale of KENMEN products by private individuals.
Please be advised that we distribute our products for sale only through our authorized retail partners, registered Distributors & /or sales agents. Product Returns & Return Refunds We will readily accept returns under the following conditions:
We will issue a full refund to your credit card for the price of any item/s damaged or tainted in the shipping process on the proviso that you immediately notify us by phone or email. Returns will be accepted within 10 days of purchase date, with an Authorized Return Number issued by KENMEN. We do not accept product return requests after 10 days. We cannot accept products, which have been opened or used. GIFT RETURNS:
Gift refunds are directly issued to the purchaser's credit card. Credit Card Refunds may take up to 30 Business days to be processed (this schedule does not include weekends or holidays). Please note that your financial institution could take up to seven business days to reflect this transaction. If you have any questions about your return, kindly contact us via email: firstname.lastname@example.org RETURN PROCESS:
-Please include a copy of your KENMEN Order Number & date of purchase with a description of the item/s being returned. -Regrettably we cannot refund our original shipping costs with returns. -Return shipping and handling fees are the sole responsibility of the customer. To return a product that you purchased from KENMEN, please contact us via Email: email@example.com
to request a Return Authorization Number. Please include:
- Name of purchaser & credit card Holder;
- Valid E-mail address;
- Valid shipping address and telephone number: (No Post office boxes)
- Your KENMEN Order # & date of purchase;
- A description of the item/s you would like to return.
We're always happy to assist our customers & answer your questions. You may contact us through the following directory: Mail Address:
NMEN Cosmetics-Spa. Inc. 9500 Meilleur Street – Suite # 555. Montreal Quebec. Canada. H2N 2B7. Telecommunications
Hours of Operation
- 866.KEN.6969 /
- Operations: 514-521-0999.
Monday to Friday: 9AM to 5PM Eastern Time. “E-MALE” us: firstname.lastname@example.org
Please enter a valid return email address so we may respond to your query.